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1. Privacy Policy

a. Data Collection:

We collect personal information for order processing, customer service, and marketing purposes, ensuring confidentiality and security.

b. Data Usage:

Information collected is used for order fulfillment, communication, and improving customer experience.

c. Data Protection:

We employ industry-standard security measures to protect personal information from unauthorized access or misuse.

2. Shipping and Delivery Policy

a. Shipping Methods:

We offer various shipping options based on the destination and complications of the order detailed on quotation.

b. Delivery Timeframes:

Estimated delivery times are provided on the quotation and is then finalised on PI.

c. Shipping Costs:

Shipping costs are calculated based on the selected shipping method, product weight, and destination.

3. Return and Exchange Policy

a. Return Eligibility:

Items can be returned within the specified timeframe if they meet our return criteria and are in original condition.

b. Warranty:

Specific warranties may apply to certain products. Details are provided upon purchase.

4. Customer Service and Support

a. Communication Channels:

We offer multiple communication channels for customer inquiries, feedback, and support.

b. Response Time:

We strive to respond to customer queries and concerns within a reasonable timeframe.

5. Intellectual Property Policy

a. Copyright Notice:

All content, designs, and intellectual property displayed on our platforms are the sole property of S A Brass Collection.

b. Usage Restrictions:

Reproduction, distribution, or modification of our content without explicit permission is prohibited.

6. Compliance and Regulations

a. Legal Compliance:

We adhere to local and international laws governing e-commerce, consumer rights, and data protection.

b. Policy Updates:

Policies are periodically reviewed and updated to ensure compliance with changing regulations and business practices.

Our Policies

1. Privacy Policy

a. Data Collection:

b. Data Usage:

c. Data Protection:

2. Shipping and Delivery Policy

a. Shipping Methods:

b. Delivery Timeframes:

c. Shipping Costs:

3. Return and Exchange Policy

a. Return Eligibility:

b. Warranty:

4. Customer Service and Support

a. Communication Channels:

b. Response Time:

5. Intellectual Property Policy

a. Copyright Notice:

b. Usage Restrictions:

6. Compliance and Regulations

a. Legal Compliance:

b. Policy Updates:

Customer Service

Company

Collection

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Our Policies

1. Privacy Policy

a. Data Collection:

b. Data Usage:

c. Data Protection:

2. Shipping and Delivery Policy

a. Shipping Methods:

b. Delivery Timeframes:

c. Shipping Costs:

3. Return and Exchange Policy

a. Return Eligibility:

b. Warranty:

4. Customer Service and Support

a. Communication Channels:

b. Response Time:

5. Intellectual Property Policy

a. Copyright Notice:

b. Usage Restrictions:

6. Compliance and Regulations

a. Legal Compliance:

b. Policy Updates:

Customer Service

Company

Collection

My Account